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FAQ Search

Search for answers here, or browse through the FAQ categories below.

FAQ Categories

  • About the event
  • Why take part
  • Leukaemia Foundation
  • When and where to take part
  • How to take part
  • Fundraising
  • Website
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  • Policies and legal stuff

Website

How big can the photo be?

Your image should be no larger than 350k in file size. If you would like to upload your own photo, please ensure you have the image saved on your computer first, log in to our website and follow the instructions for “Customising your Personal Profile Page”. Our website allows you to display three photos and three videos.

Other questions from this FAQ category

  • What’s my Personal Profile Page?
  • How do people find my Personal Profile Page?
  • What’s my Fundraising Page?
  • Where do I send you my before and after photographs?
  • What picture formats can I upload?
  • How do I make my photo smaller?
  • Can I upload a business logo (if I have a business team)?
  • How do I make changes to my Personal Profile Page?
  • Can I upload videos?
  • Are my online donations secure?
  • What does banked funds mean on my Profile Page?
  • Why doesn’t the money I’ve banked show on my Personal Profile Page?
  • Why doesn’t my credit card donation show on the shaver’s page?
  • Where do I find the media centre/press office?
  • Is there a World’s Greatest Shave facebook page?
  • I’m not receiving your emails, why not?
  • Where can I watch the TV commercials?
  • How do I delete a message on my wall?
  • Can someone sponsor me from overseas?
  • Why can’t I see any messages on my page?
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Leukaemia Foundation GPO Box 9954
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1800 500 088

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Use of this website and information available from it is subject to the Leukaemia Foundation Web Policy.