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Frequently Asked Questions

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Frequently Asked Questions

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About the event

  • What is the World's Greatest Shave?

    The World's Greatest Shave is an annual event where family, friends, businesses and individuals come together to raise money & support people with blood cancers. You can show your support by shaving, colouring, waxing and more!

    The money people raise helps the Leukaemia Foundation provide emotional and practical support free of charge to people with leukaemia, lymphoma and myeloma.  We also fund critical blood cancer research into better treatments and cures.

  • Is this the same as Bluey Day or Crop a Cop?

    Bluey Day or Crop a Cop is an initiative of police officers and other emergency services across Australia who shave their heads in support of children living with cancer and other serious illnesses. In 1997 Crop a Cop was renamed Bluey Day. It is not associated with the Leukaemia Foundation or World’s Greatest Shave.

  • When is World’s Greatest Shave?

    The official event is held over a weekend in March each year.  The dates for 2014 are Thursday 13 - Sunday 16 March.

    A few days either side is fine, too.

Fundraising

  • Do I ask for money before or after I shave?

    It’s best to ask people to give you their money straight away, as it’s harder to ask for the money afterwards.

  • Can I order extra receipt books if I run out of receipts?

    Need to order more receipt books or other materials? (e.g. posters, sponsorship forms, badges)

    You can call us on 1800 500 088 or contact us.

  • Can I knock on doors in my street to ask for donations?

    Please don’t doorknock your neighbourhood to collect sponsorship or promote the World’s Greatest Shave.  In many council areas around Australia, doorknocking is illegal without a special permit.

  • Can my business make a donation?

    Absolutely! Many businesses will match monies raised by staff at events such as World’s Greatest Shave; it is great PR and boosts staff relations!

  • Why can’t I find the person I want to sponsor?

    There could be a few reasons.  Check your spelling – if in doubt type in fewer letters of their name (remember, you’ll get more results this way).  Try searching for their team instead.  The shaver may have requested not to be searchable by the public.  In which case, you won’t find them.  Get in touch some other way and ask them to email you a direct link to their Personal Profile Page.

  • What does Privacy Requested mean?

    If a sponsor wants to remain anonymous, they can.  We’ll display ‘Privacy requested’ on your page instead.  The same applies to any shaver or colour who doesn’t want to appear on the state scoreboards.  You can log in and change this if you’d like your name to appear or disappear!

  • Can I get a new tax receipt?

    If you lost your tax receipt, we can issue a duplicate.  Contact us with the details of your donation and we’ll email you a replacement.  Note, the duplicate is clearly marked ‘duplicate’ so you can’t claim twice!

  • How can someone sponsor me by credit card?

    Log in and click ‘Get sponsors’. You can send an email which contains a link directly to your Profile Page making it easy for people to click “Sponsor Me” and complete their credit card sponsorship online. A tax deductible receipt and a thank you are sent by email directly to your sponsor.

    OR

    Ask your sponsors to visit www.worldsgreatestshave.com, click the Sponsor button and search for you. Once they’ve found your Profile Page it’s easy to click “Sponsor Me” and complete their credit card sponsorship online. A tax deductible receipt and a thank you are sent by email directly to your sponsor.

    OR

    Fill in the credit card details on one of the white blank receipts in the back of your receipt book. Hand a copy of the receipt to the sponsor. We’ll debit the credit card when you return the book to the Leukaemia Foundation.

  • My sponsors can’t sponsor me online, what’s wrong?

    We’re trying to make the process as easy and foolproof as possible. From time to time computer errors occur. Check any error message your sponsor received to see if there’s a reason why the credit card was declined (such as the wrong number or expiry date typed in).

    Check the credit card statement to see if the transaction was charged to the card.

    If there’s still a problem, either email us, or call the World’s Greatest Shave team in your state on 1800 500 088.

  • Can I show on my Profile Page what people have pledged before I bank the money?

    Our system only displays your fundraising once it’s in the bank – so if you want to thank your sponsors, send them a thank you email, or post a thank you message on the wall of your Profile Page.  To do this, log in, and scroll down the page to the Message Wall.  Type a message and click Post message.  Then every visitor to your page will see the message.

  • If people give me cash, how do I give people receipts?

    When you register to participate in World’s Greatest Shave, we’ll send you a kit, including a receipt book. There are standard amounts like $5, $10 or $20 plus some blank receipts for other amounts which you can hand write.

    If your sponsor wishes to sponsor you online a tax deductible receipt will be automatically emailed to them.

  • Can I accept a cheque from my sponsors?

    Yes, give them a receipt from your receipt book, and take the cheque to the bank along with your other fundraising. Use the deposit slip in your receipt book when you bank the cash and cheques.

  • How do I give receipts for an unusual amount of money? (e.g. $51)

    Write out one of the blank white receipts in the back of the receipt book.

  • Are my online donations secure?

    Of course! The Leukaemia Foundation wants to ensure that all of our supporters can donate and sponsor online with complete confidence. The Leukaemia Foundation has engaged Artez Interactive as its online fundraising software provider for this website which secures your private information using a VeriSign SSL Certificate. Information exchanged with any address beginning with https is encrypted using SSL before transmission.

  • If I buy a T-shirt can the money raised be added to my fundraising total?

    Our online shop is run by a separate company and they donate 33% of the purchase price from all hats, T-shirts and other merchandise to the Leukaemia Foundation.  As this fundraising is done separately from World's Greatest Shave we can't add it to your total.  But the money you spend will be helping our important cause, so please buy with confidence!

  • Can someone sponsor me from overseas?

    Of course!

    - Our system accepts donations in Australian dollars via VISA and MasterCard from overseas

    - Make sure your sponsor selects their country FIRST when they're entering their address details so that our system will accept a non-Australian address

    - Your online donors will still receive a receipt via email but they'll need to check with their financial advisor about whether the donation is tax-deductible if they live outside Australia

  • Can I run a prize draw to raise funds?

    You can run a small raffle or trade promotion in aid of a charity but the rules can be complicated and vary from state to state.  It depends on how valuable the prizes are and whether you are selling tickets or giving a free ticket in return for a donation.  You’ll need to check with your local state government’s lotteries and gaming department.  Click here to find yours

  • Can I split the money I raise between you and another charity or good cause?

    While there are thousands of worthy causes, if you sign up and raise funds through the World's Greatest Shave you are legally required to direct all the money to the Leukaemia Foundation.  By law all donors need to be clear which cause they are supporting and must be issued with a receipt from that charity (if it's $2 or more).  You are not allowed to decide to give your donor's money to another charity however worthy or urgent that cause might be.  Your fundraising will enable the Leukaemia Foundation to continue investing in vital blood cancer research and free services to support thousands of Australian families every year.

  • How do I get sponsors?

    When you sign up, create your own Profile Page so that you can upload photos, list your goal and tell people about you and your team. Send emails asking for sponsorship – sign in and click “Get sponsors". The email contains a link to your page, so people can sponsor you with the credit card – they get an email receipt straight away – easy!

    Start asking for sponsorship as early as possible by asking everyone you know to sponsor you: friends, club members, colleagues, clients, customers, other stores or departments and suppliers.

    Use your official book of receipts to give to sponsors who give you cash or cheques.

    Don’t know how to ask? Look at our fundraising tips!

    Remember that by asking someone to sponsor you, you are actually giving them an opportunity to support an extremely worthwhile cause. So cast your net wide; family and friends, colleagues, business contacts, mates at the pub/club, staff from other businesses in your building, suppliers, clients.

  • How do I sponsor someone?

    To Sponsor a participant, search for their name. When their name appears in the list, click their name and you’ll arrive at their Profile Page.  Then it’s easy to click “Sponsor Me” and complete your credit card details. A tax deductible receipt and a thank you are sent by email directly to you.

    OR

    Give cash or a cheque to the shaver you want to sponsor.  They’ll hand you a receipt and take it to the bank.

  • Can I donate to the whole team and not one person on the team?

    Yes you can sponsor a team.  Search for the Team using the team name or the name of the captain.  When their team name appears in the list, click the team name and you’ll arrive at the Team’s Profile Page.  Then it’s easy to click “Sponsor the team” and complete your credit card details. A tax deductible receipt and a thank you are sent by email directly to you.  And your sponsorship goes towards the team total without sponsoring any specific member of the team.

How to take part

  • Who can take part?

    Anyone – absolutely anyone can participate in the World’s Greatest Shave, including individuals, schools, community groups, clubs, hospitals, pubs, hotels and businesses large and small.

  • How do I sign up?

    Sign up online at this website there's a sign up button at the top of the page.

    We’ll ask you for some basic contact information including an email address (it’s the cheapest way for us to contact you). We’ll ask you for a username and password so you can log in to the website and ask people to join you, or sponsor you.

  • How do I get people to join my team?

    Put posters up, update your facebook page, send SMS messages and phone your friends. Invite people to join your team by email – log in and click “Recruit Team Members”

    As Team Captain we’ll send you everything you need for your event including the official books of receipts you need. Keep a record of who has each receipt book - it’s easier to get them back afterwards.

  • Can a team of us take part?

    It’s great in a group!  We encourage you to take part with a team of friends, workmates of club members if you can. Start a team and nominate yourself as the team captain. Team captains can recruit more team members and keep the enthusiasm going in the lead up to the day when everyone shaves or colours their hair.

  • How can I invite people to join my team?

    Team captains can sign in to the website and send an email to invite people to join their team. The email contains a link – click that and you’ll be taken to the team’s page. You click the ‘Join this team’ button and follow the instructions from there.

  • How do I join a team?

    Search for a team you want to join on this website. Once you’ve found the team, click the ‘Join this team’ button and follow the instructions from there.

  • I signed up as an individual – can I change to a team?

    If you signed up as an individual and other people want to join you, you can upgrade to a team. Log in and click “Become a team captain”.  Easy peasey.

  • My kit and receipt book hasn’t arrived, where is it?

    Your materials should take five to seven working days to reach you once you have registered, if it has not arrived, call 1800 500 088 and speak to the team in your state.

  • Will I receive a fundraising kit in the post?

    Sure thing. We send you a kit with a guide to raising funds, and a book of receipts to give to your sponsors, plus two deposit slips to take any fundraising to the bank.

  • How short do I have to shave?

    If you’re going to shave, we prefer clipper length No1 or No2.  Many women opt for No 3 or No 4. For health and liability reasons we don’t recommend blade shaves down to the skin.

  • Do I have to Shave?

    No, you can colour your hair instead, or wax or wear a wig for the day. If you colour, use a temporary colour spray or coloured hair wax. It washes out. Some people (mostly men) also shave or wax another part of their body, for example a beard, moustache, legs, chest or back.

  • Will my hair grow back!

    Of course it will.  By clipping your hair short you’re not destroying any hair follicles so it will grow back exactly the same as before.  How quickly that happens varies from person to person – it depends how fast your hair grows normally.  You can certainly enjoy lots of fresh styles while it returns or keep it clipped forever.

  • Can I donate my hair?

    Yes. Wigmakers will usually buy hair or accept it as a donation to make wigs for people who lose their hair during cancer treatment.

    But if you're donating your hair it has to be 35cm or longer, plaited, tied with elastic bands at both ends (before it’s cut), be non-colour treated or bleached and in good condition.

    Wigmakers are usually listed in the phone directory or at your local treatment hospital. Examples include Ascot Wigmakers, Level 1, suite 3, 81 Alexander St, Crows Nest NSW, 2065. It’s a good idea to include a note explaining why you’re sending the hair.

    The Leukaemia Foundation cannot accept donations of hair so please do not send hair to us in the mail.

  • Can I set a target so I only shave when I get to $x?

    Yes, you can. BUT PLEASE commit to colouring your hair whatever you raise and tell your sponsors you will shave once you reach your target. This way, you are still doing something to your hair to help our cause. It also means you won’t have to give the money back if you don’t reach your target.

  • Can I do other things instead of shaving?

    Of course!   Try shaving off a beard or shaving your legs, wax your back, chest or legs!   Wear a wig, or use hair chalk or spray to go colourful.

    Waxing and other more ‘unusual’ activites will not be done at public shave events, you will need to organise them yourself.

  • Does my hair have to be coloured permanently?

    No. Generally, participants choose to colour their hair using brightly coloured, non-permanent, spray-on colour. You’re welcome to permanently colour if you’d like to but this is completely your decision to make. Go to your local pharmacy, large retail chain (eg Kmart) or hairdresser, where there are lots of non-permanent hairspray colours to choose from.

  • Does the hair colour give you cancer?

    Research undertaken in 2002 shows this does not apply to the temporary hair colour which is recommended for use for World’s Greatest Shave.

  • Should I worry about the hair spray if I have asthma?

    All sprays and chemicals could cause an asthma attack, therefore all sprays should be used carefully if you have asthma or if there’s someone with asthma around.  Allergic responses vary from person to person but it’s never a good idea to spray anything into anyone’s face, and it’s important to ask someone if they’re affected by hair spray before colouring their hair.

  • Does the Leukaemia Foundation provide colour hair spray?

    It is available at most public shaves and we supply schools with a small amount of free spray. To keep our costs low we ask that everyone else buys their own. Go to your local pharmacy, large retail chain or hairdresser where there are lots of non-permanent coloured hairsprays to choose from.  Please don’t use any of your fundraising money to buy the spray.

  • Where can I get hair colour?

    We recommend Cinta Intense Hair Colour Sprays which are available many leading pharmacies and large retail chains.  Your local hairdresser can also offer advice about colouring your hair with non-permanent coloured hairsprays and waxes.  Please don’t use any of your fundraising money to buy the spray

  • Can I use some of the money I’ve raised to pay a hairdresser or to buy hair spray?

    Your sponsors have donated money believing it will go towards the charity, so you must give it directly to the Leukaemia Foundation.  Please don’t use any of your fundraising money to buy the spray.

    If you need a receipt for donated goods please contact the Leukaemia Foundation. Please note, Tax Office rules do not allow receipts to be written for donated services.

  • How can we combine the total raised by all the teams in our business?

    We can create a listing of all the smaller teams within your business under one national 'Super Team'. That way, it’s easy for employees to sign up to the correct team. It’s also easier for you to keep track of what everyone’s raising.

    Team Captains should choose the super team that you’re part of during the sign up process. If you need to do this after you’ve signed up – the Team Captain can log in and update the answer to the ‘Team Captain questions’.

    Log in here.

  • When do you assess the fundraising totals for any challenges or awards?

    We decide who’s in the Top 30, and who’s won each Challenge based on funds received by close of business on Friday 30 May 2014.

  • What’s the Top 30?

    The National and State Top 30 fundraising awards recognise and celebrate those organisations and individuals that have raised the most at a national and state level respectively.

    We present an award to the Top 30 in each state and nationally. In most cases, we present the national awards in the city where the state office is located.

  • What is Funky Hair Day

    Friday 14 March 2014 is the day we ask students to make a gold coin donation in return for coming to school with weird and wacky hair styles.

    The first 1,000 schools to sign up receive a FREE kit with cool stuff to help you go wild with colours and hairstyles on the big day.

  • Can I download your logo or any pictures?

    There are lots of useful downloads to help you promote your shave. We offer selected images and adverts to brighten up your email signature and websites.

  • Where can I buy T-shirts and hats?
  • Can I take part if I don’t live in Australia?

    If you live overseas you can still sign up and collect donations online.

    There's a couple of things that affect you if you take part from another country.

    - When you sign up choose 'Outside Australia' as your location
    - When completing your address details select your country FIRST so that our system will accept your non-Australian address
    - However, as you live overseas we won't send you our normal fundraising kit in the post
    - We suggest you log in to our website and do as much fundraising as you can online
    - Our system accepts VISA and MasterCard from overseas accounts
    - Your online donors will still receive a receipt but they'll need to check with their financial advisor about whether the donation is tax-deductible if they live outside Australia
    - If you raise any funds in cash, bank that money in your own account and make a donation through our website for the same amount using a credit card
    - The money you raise will be helping Australian families in need and helping to fund reserach in Australia
    - We will still give you a thank you certificate afterwards attached to an email.
  • Where do I find the super teams?

    Visit the  super team listing page on this website.

    To add your team a super team, Team Captains should log in and update the answer to the ‘Team Captain questions’.

  • What’s the Mine Challenge?

    The Mining and Energy challenge is a specifically targeted campaign aimed at raising much needed funds through the support of the Australian mining and energy resources sector and associated companies and contractors. Read more about the Mine Challenge.

  • Where can I get fundraising tips and ideas?

    Our fundraising tips section is packed with useful tips.

  • Do you have a letter or email template to get me started?

    Yes. It’s important to email people, write to them, SMS them or post a request on your facebook.

    Use our templates and modify them to suit.

  • Is there an age limit – how old do you have to be?

    There is no age limit to participating. BUT if you are under 18, you MUST get permission from a parent or guardian AND your school before participating.

    Click here to download the consent form.

    We don't need to receive a copy of the consent form. It’s for you to keep to prove you have permission from your parent and school, in case questions arise. So keep it in a safe place for reference.

    When you sign up we also ask you to provide the name and a contact number for your parent or guardian.

    Many students do not shave or colour during term times as it can be against school policy – and choose instead to shave at the end of the year so they are shaved during the holidays and it has time to grow back before the start of the new school year.

  • How can I make sure my shave event is safe?

    Always keep the clippers clean and oiled during your shave event.

    Brush the clipper blades between each shave and wipe the blades with a cloth and a few drop of hospital grade disinfectant (available from all supermarkets).

    Every two or three shaves you may also need to put a couple of drops of clipper oil on the blades.  Make sure you wipe this off before shaving the next person.

    If colouring hair we recommend temporary coloured hair spray – such as Cinta Intense Hair Spray.

    Always cover people's eyes when spraying their hair – a small piece of cardboard, or plastic is best for this.

    Asking Professional hairdressers to help at your event is always a good idea as they deal with safety and comfort of clients every day.

    Always sweep up unwanted hair – a dustpan and brush is best for this.

    Shavers, sprayers and sweeper-uppers should all wear disposable gloves during your event.

    Read all saftey tips from the download section under 'Print Outs' of our website.

Leukaemia Foundation

  • What does the Leukaemia Foundation do?

    The Leukaemia Foundation is the only national not-for-profit organisation dedicated to the care and cure of patients and families living with leukaemias, lymphomas, myeloma, and related blood disorders.

    Visit the Leukaemia Foundation’s website for more information.

  • Does the Leukaemia Foundation help people with lymphoma?

    Yes, we help patients and families living with leukaemias, lymphomas, myeloma and related blood disorders.

    Visit the Leukaemia Foundation’s website for more information.

Paying in money and receipt books

  • What do I do with the receipt book?

    The book has receipts to give to your sponsors – standard amounts are pre-printed and there are blank ones you can fill in for larger amounts.

    The book contains two deposit slips so you can take money to the bank. There are details of other ways to get the money to us – eg BPAY allows you to transfer the money to us in the same was as paying a bill by phone or internet banking. Just use our special number and your customer reference number.

    Important: Return your books. Tax Office rules say we MUST get the receipt books back. We provide an envelope for this. Please do not throw away the receipt books if you have not used them.

  • When’s the deadline for paying in my money?

    Please try to pay in the money within two weeks of your shave.

    If not, call us so we don’t bug you with reminders!

    If you require extra time please contact us or call 1800 500 088.

  • What’s the address for sending back the receipt book?

    Our address for returned books is:

    Leukaemia Foundation
    GPO Box 9954
    IN YOUR CAPITAL CITY

  • I didn’t take part – do I have to return the kit?

    Yes, the receipt book must be returned as it is a legal document which needs to be accounted for.

    Our address is:
    Leukaemia Foundation
    GPO Box 9954
    
IN YOUR CAPITAL CITY

    We’d also like you to consider making a donation towards the event total in lieu of shaving – click here to make a donation – or you could sponsor yourself online.

  • If I have lost, misplaced or thrown my receipt book away what do I do?

    If you have lost, misplaced or thrown your receipt book away you need to phone 1800 500 088 and your local coordinator will organise for a Statutory Declaration to be sent out to you. This must be signed by you in the presence of a JP and sent back to:

    Leukaemia Foundation
    GPO Box 9954
    IN YOUR CAPITAL CITY

  • How do I pay in the money?

    There are lots of easy ways to pay

    At the bank

    Collect all the cash and cheques and take them to any branch of the bank listed on the deposit slip inside your receipt book.

    BPAY®

    Put the money directly into our bank account using telephone or online banking.  Our BPAY® biller code and your unique reference number are on page 3 of your receipt book. It’s as easy as paying a bill.

    Pay in on the plastic!

    Log in to your fundraising area and choose the “Pay-in Funds” option.  You can list family and friends names on your donor board and pay in the funds using a credit card or PayPal.

    Mail us a cheque

    Enclose a cheque when you send your receipt book back. Please don’t mail cash.

    Return your receipt book

    Tax Office rules say we MUST get your receipt books back. We provide an envelope for this.
    Our address for returned books is: Leukaemia Foundation, GPO Box 9954, IN YOUR CAPITAL CITY.

Policies and legal stuff

  • Do I have to have public liability insurance for my shave event?

    The Leukaemia Foundation has standard public liability insurance of $20 million which covers standard fundraising including World’s Greatest Shave – as long as you stick to all the event policies.

    Your venue will also need to have its own public liability insurance.

    If your venue needs proof of your cover, contact us and we’ll send you a copy of the insurance.

  • Why do I have to agree to the waiver?

    It’s a requirement of our insurance cover that we have clear policies, and make everyone aware of the health and safety aspects of the event.

    The risks with this event are very minor – including cuts, breathing in hair spray, allergic reaction to hair spray and being in a busy place with lots of other people.

    Don’t worry, it’s really very safe as long as you use common sense and follow the policies in the “how to” guide on this site.

    It’s also important that we have your permission to use any photos we take of you at a public event.

  • Is there an age limit – how old do you have to be?

    There is no age limit to participating. BUT if you are under 18, you MUST get permission from a parent or guardian AND your school before participating.

    Click here to download the consent form.

    We don't need to receive a copy of the consent form. It’s for you to keep to prove you have permission from your parent and school, in case questions arise. So keep it in a safe place for reference.

    When you sign up we also ask you to provide the name and a contact number for your parent or guardian.

    Many students do not shave or colour during term times as it can be against school policy – and choose instead to shave at the end of the year so they are shaved during the holidays and it has time to grow back before the start of the new school year.

  • Where do I send the Under 18 consent form to?

    We don’t need to receive a copy of the consent form. It’s for you to keep to prove you have permission from your parent and school, in case questions arise after you’ve shaved. So keep it in a safe place for reference.

    When you sign up we also ask you to provide the name and a contact number for your parent or guardian.

    Get the consent form

  • How can I make sure my shave event is safe?

    Always keep the clippers clean and oiled during your shave event.

    Brush the clipper blades between each shave and wipe the blades with a cloth and a few drop of hospital grade disinfectant (available from all supermarkets).

    Every two or three shaves you may also need to put a couple of drops of clipper oil on the blades.  Make sure you wipe this off before shaving the next person.

    If colouring hair we recommend temporary coloured hair spray – such as Cinta Intense Hair Spray.

    Always cover people's eyes when spraying their hair – a small piece of cardboard, or plastic is best for this.

    Asking Professional hairdressers to help at your event is always a good idea as they deal with safety and comfort of clients every day.

    Always sweep up unwanted hair – a dustpan and brush is best for this.

    Shavers, sprayers and sweeper-uppers should all wear disposable gloves during your event.

    Read all saftey tips from the download section under 'Print Outs' of our website.

Website

  • What’s my Personal Profile Page?

    Your Personal Profile Page is the page people see when they search for you on the website to sponsor you.

    You should personalise your page with some photos and a description of your reasons for taking part. This will help to persuade people to sponsor you.

    People can post comments on your wall and sponsor you online.

  • How do people find my Personal Profile Page?

    You can send them a link in an email or post a link on facebook. Log in to our website and click ‘Get sponsors’. Then follow the instructions to send an email to your sponsors containing this special link. Click the facebook icon to post a link to your facebook profile.

    Log in here

    People can search for you on our website by clicking the ‘Sponsor’ button. They will need to search for your name or your team’s name. Once they’ve found your Personal Profile Page, they can click the ‘Sponsor Me’ button.

  • What’s my Fundraising Page?

    When you sign in to the website, you have access to a set of fundraising tools. This your secure Fundraising Page that only you can see.

    You can send emails to Get Sponsors
    You can track your fundraising results
    You can Manage your Sponsors – see who you’ve emailed, who’s sponsored you and write them a personalized thank you email.
    You can Recruit Team Members - send emails asking people to join your team.
    You can update any of your contact details and even change your password.
    You can set a fundraising goal for yourself.
    You can accept or delete comments from other people.

    Log in now

  • How big can the photo be?

    Your image should be no larger than 350k in file size. If you would like to upload your own photo, please ensure you have the image saved on your computer first, log in to our website and follow the instructions for “Customising your Personal Profile Page”. Our website allows you to display three photos and three videos.

  • Where do I send you my before and after photographs?

    You can add it to the website yourself. Log in and follow the instructions to upload it. We cannot accept photos by email or post. Our website allows you to display three photos and three videos.

    Make sure to like our Facebook page and upload your photo to our timeline.

  • What picture formats can I upload?

    If you would like to upload your own photo, please ensure you have the image saved on your computer. Accepted file types are jpg and gif.

  • Can I upload a business logo (if I have a business team)?

    Yes, please ensure you have the image saved on your computer. Your image should be no larger than 350k in file size. Accepted file types are jpg and gif. Our website allows you to display three photos and three videos.

  • How do I make my photo smaller?

    Often photos taken by digital cameras are too large to be viewed on this website. If you plan on uploading a photo to your Personal Profile Page, you may need to make a smaller copy on your computer first. Try these tips:

    Adjust the image quality setting on your digital camera to take photos at a smaller resolution, such as 800x600 or smaller. This may make them small enough to upload.

    Does your digital camera come with image editing software? If it’s installed on your computer, open the software and follow the instructions to resize your photos. Remember to Save As a different file name so as not to overwrite your original (large) photo. Always save the photo in JPG/JPEG format

    Try using the free website www.resize2mail.com to upload and reduce the size of your photo.

  • How do I make changes to my Personal Profile Page?

    Log in and use the tabs at the top and the menu items on the left to make any changes you need.

    Team Captains also have a Team Tab, so they can make changes to the Team’s photo, message and goal.

  • Can I upload videos?

    Yes. We have a new upgraded media player which shows You Tube videos as well as photos on your Profile Page. We’re very excited as many people video their shaves - and now they will be able to show them thanks to You Tube!

    To make changes and upload photos and videos: Log in - and go to Customise Profile Page.

  • What does banked funds mean on my Profile Page?

    When you take funds to the bank, they show up on your fundraising total a couple of days later.  As the money you’ve banked comes from lots of different sponsors, we display the amount you banked as ‘Banked funds’.  This will show each time you take money to the bank.

  • Why doesn’t the money I’ve banked show on my Personal Profile Page?

    We need a couple of days for the money to get from your bank to our bank account, then we upload the information to your page.  If it’s not showing after 3 days, contact us and we’ll check it out.  Chances are the bank missed a couple of digits in your unique number on the deposit slip.  We’ll have the money we just won’t know it’s yours.  So tell us how much you banked and when and we’ll match everything together for you.

  • Where do I find the media centre/press office?

    We have a special section for journalists and other people who work in the media. Click here for more information.

  • Why doesn’t my credit card donation show on the shaver’s page?

    You may have made a general donation to the World’s Greatest Shave instead of sponsoring a particular person.  Check the email you’ve received and read it carefully, and then call us on 1800 500 088 and we’ve move your donation to the right spot.

    Or you may have requested privacy while you were making your donation.  If so, your donation will show as ‘Privacy requested’ on the page.

  • Is there a World’s Greatest Shave facebook page?

    Absolutely, it’s a great way to share tips and chat with other shavers!
    Find us on Facebook.

  • How do I delete a message on my wall?

    It someone's written something you don't like you can hide it.

    Log in and look at your message wall.  There's a little X to the right of the name of the person who wrote each message.  Click the X and you can delete the message so it doesn't show anymore.

  • Can someone sponsor me from overseas?

    Of course!

    - Our system accepts donations in Australian dollars via VISA and MasterCard from overseas

    - Make sure your sponsor selects their country FIRST when they're entering their address details so that our system will accept a non-Australian address

    - Your online donors will still receive a receipt via email but they'll need to check with their financial advisor about whether the donation is tax-deductible if they live outside Australia

  • Why can’t I see any messages on my page?

    You must have chosen not to accept messages when you signed up.

    No worries, just call us and we'll activate your message wall for you.

When and where to take part

  • When is World’s Greatest Shave?

    The official event is held over a weekend in March each year.  The dates for 2014 are Thursday 13 - Sunday 16 March.

    A few days either side is fine, too.

  • Can I shave or colour at another time of year?

    Absolutely. You’re welcome to shave any time during the year. Call us on 1800 500 088 to discuss a time that suits you.

  • Where can I go to Shave?

    We have a number of public events organised all over the country where you could go along to shave. They are listed here. You can organise your own event in your workplace or with some friends, or you could just do it at home.

    Some hairdressers will also volunteer to shave you if you let them know you’re shaving for the World’s Greatest Shave. Often the best place to start is your own local hairdresser. Then check with others in your suburb or town.

    Find a list of public events near you.

  • Where can I find a hairdresser to help?

    Often the best place to start is your own local hairdresser. Then check with others in your suburb or town. Do you have any friends that might own clippers?

    Or search for public events in your area.

  • Can I advertise my shave event and invite the public to attend?

    If you want to host an official public venue, call us on 1800 500 088. We’ll send you a host kit and list your event on this website.

  • Can I get media coverage for my event or for my shave?

    Spread the word!  Tell your local media about your shave or colour.  Please remember to call it ‘World’s Greatest Shave’ and not ‘Shave for a Cure’, as the money supports patients, not just research.

    If the media requires information about the Leukaemia Foundation, leukaemia, lymphoma, myeloma and related blood disorders they must talk to the Leukaemia Foundation’s Marketing and Communications Manager in your state.  Contact details.

  • Can I volunteer to help?

    Please do – the more the merrier! Our events would not be possible without the efforts of our unpaid helpers. We are looking for passionate and energetic new members to join our team. There are many opportunities for people with diverse talents to help.

    Register your interest in volunteering.

  • I’m a hairdresser – how can I help?

    We’ve love you to be there with your clippers and expertise!  We always need hairdressers to assist at our public events.

    Register your interest in volunteering.

  • Can I organise my own event?

    Yes. This works best if your team members are all shaving or colouring together. Your event can be as simple or as huge as you want to make it.

    Use the checklist in your Team Captain Guide to help you plan your day. Also check out our host a shave section of the website for information & tips to make your day a success!

Why take part

  • How many people are affected by blood cancers?

    More than 11,500 Australians will be diagnosed with blood cancers and related blood disorders this year and although survival rates are improving, blood cancer is our second biggest cause of cancer death.

    In 2014 it is projected that:
    More than 4,700 Australians will be diagnosed with lymphoma
    More than 3,200 Australians will be diagnosed with leukaemia
    More than 1,500 Australians will be diagnosed with myeloma

  • What is leukaemia?

    Leukaemia is cancer of the bone marrow. Visit the Leukaemia Foundation’s website for more information on leukaemias, lymphomas, myeloma and related blood disorders.

  • How do people get leukaemia?

    Factors that may affect leukaemias development are not clear but may include a person’s genetic history, exposure to intense radiation and certain chemicals such as benzene and viruses like the Human T-Cell Leukaemia virus. Visit the Leukaemia Foundation’s website for more information on leukaemias, lymphomas, myeloma and related blood disorders.